5 FAQs for Hiring an Efficient Digital Marketing Agency
By Mitali Purkait Ghosh on September 22, 2020
In the current sphere of brand marketing, you have to focus on your target audience whom you can reach through the internet. Making your brand visible when there are already hundreds of competitors competing with you and probably creating more buzz than you, can be a task. And for that, you need to get help from an internet marketing agency.
When you are looking for a reputed digital marketing agency to help your business and boost the traffic, you will find at least a hundred names around you. But only a few can fit your bills. How will you know which agency will be suitable for you? By asking the right questions, you can hire the apt agency for digital marketing that can help you. At Digital Concepts, we encourage our potential clients too to ask these questions to have a better understanding of what they are in for. Take a look.
What KPIs Do You Consider to Measure?
Every business has a goal. And to reach that goal, it is necessary that they have KPIs or Key Performance Indicators that will eventually lead to that goal. So, when you are getting in touch with a digital marketing agency in India, it is necessary that you ask them to measure the KPIs in order to follow the business objectives and achieve the goals that have been set. The agency you are hiring should have a set of systems or strategies to measure your KPIs.
Do You Have Experience?
When you are hiring some team for your digital marketing, it is necessary that you know whether the people you are hiring are capable for the job or not. How long has the agency been in the market? How experienced their team members are? Has the agency worked for any company in the same industry? You need to find out this information before you hire. The “About Us” page and the “Company Portfolio” should give you a clear idea about their capabilities. If not, you need to talk to them directly. Get in touch with them, call them, and don’t forget to check their social media handles to know more about them.
How Do You Report?
It is obvious that you would like to see the progress of your project when you are investing in digital marketing services in India or anywhere else in the world. Any reputed agency offering these services should have a specific strategy regarding the reporting process. Ask how they will handle the report. Will you get reports monthly, quarterly, and so on? How do they create the report? Ask for the samples for comprehension. Ask if the samples will be customized according to your project or not. Make sure the agency you are hiring is offering you reports containing the unique KPIs and insights of the data.
What ROI Can I Expect?
This is the end goal of your endeavor in investing in digital marketing. It might happen that you already know what ROI you need. Or the agency you are hiring can offer you the specific ROI depending on the strategies and the plans that they are implementing. It can be a boost to the traffic on the website. Or it can be the potential leads resulting in more sales. Or ranking the keywords in SERPs. The agency should offer you the specifics of the ROI that you can expect.
How Do You Conduct Meetings?
When you are working with an agency, it is necessary that you sit in a meeting with them and talk. You might want to discuss progress. You might also have new queries which you need answers for. Or you might want to talk about the necessary changes you would like to make in the campaigns. Ask the agency about how do they conduct meetings and who will be present there. Generally, an agency should provide you 24/7 support over the phone or live chat. You also might need specific professionals like the designer, content writer or the social media marketer. Make sure you are hiring the people who will be available.
So, now as you know about the questions you need to ask, what are you waiting for? If you need professional assistance, give us a call at +91 98301 40672 or visit https://www.digitalconcepts.in/our-services/internet-marketing/ right now.
Mitali Purkait Ghosh, the Co-Founder of Digital Concepts, brings a wealth of knowledge and innovation to the marketing sphere. Mitali and her dedicated team offer unparalleled expertise in digital marketing and content writing, among other key online strategies.